Fuel Poverty Advisor - Remote or Hybrid Energy Advice

Get Jobs; England; Hybrid; GBP 24,000 - 36,000; Full time

Job summary

Get Jobs in the United Kingdom is seeking a Fuel Poverty Adviser to provide specialist advice on energy efficiency, fuel debt and related welfare benefits. The role is primarily telephone-based with some email support, and involves coordinating with partner organisations and specialist teams to access vouchers and other financial help.

You will handle calls, callbacks and referrals on a rota, manage a varied workload, and work towards targets.

Qualifications

• Experience delivering advice over the phone and by email.
• Interest in energy, debt or welfare benefits.
• Willing to develop skills with training and support.

Responsibilities

• Provide specialist advice on energy efficiency and fuel-related debt.
• Help clients access welfare benefits and financial support.
• Coordinate with partner organisations and specialist teams.
• Respond to calls, callbacks and referrals across channels.

Skills

Advisory skills

Telephone support

Welfare benefits knowledge

Debt advice

Job description

Get Jobs in the United Kingdom is seeking a Fuel Poverty Adviser to provide specialist advice on energy efficiency, fuel debt and related welfare benefits. The role is primarily telephone-based with some email support, and involves coordinating with partner organisations and specialist teams to access vouchers and other financial help.

You will handle calls, callbacks and referrals on a rota, manage a varied workload, and work towards targets.