Energy Adviser - Hybrid, Help Homes Save Energy

Citizens Advice Ltd

Manchester

Hybrid

GBP 25,000 - 35,000

Full time

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Job summary

Citizens Advice Ltd is seeking Energy Advisers for a fixed-term 12-month contract based in Greater Manchester. The role is hybrid—home-based with travel to community locations and regular attendance at the Manchester City Centre office.

The successful candidate will handle energy efficiency and fuel poverty guidance, maintain case records, and produce clear verbal and written reports. We value diverse backgrounds and encourage applications from all, including those with disabilities and from

Qualifications

Experience or knowledge of energy efficiency and fuel poverty programmes.
Experience delivering energy advice or advice work in general.
Demonstrable experience of writing and maintaining case records that confirm to a quality standard.
The ability to research, analyse and interpret complex information and produce and present clear verbal and written reports.
Excellent communication & teamwork skills.
Advantageous to have City & Guilds Level 2 or 3 in Energy Advice.

Responsibilities

Deliver energy advice to individuals and communities in Greater Manchester.
Maintain accurate case records in line with quality standards.
Research, analyse and interpret information and present clear reports (verbal and written).