Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Haverfordwest; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting for a Verification Assurance Officer to join a frontline team in North West and Wales. The role focuses on interviews, verification activities and educating customers about responsibilities to prevent fraud in the welfare system.

It requires sole on-site work from Jobcentre locations with travel between sites as needed. Posting indicates a permanent, full-time position with a salary of £32,700 per year in Haverfordwest.

Responsibilities

• Conduct robust interviews when there is suspicion on documents used for verification of identification, housing costs, children and childcare costs within Universal Credit.
• Lead customer education sessions with Jobcentre colleagues to clarify customer responsibilities and consequences of non-compliance.
• Collaborate with Jobcentre colleagues to interview claimants face-to-face at a Jobcentre location.
• Maintain accurate Management Information (MI) as directed by analysts and performance teams.
• Travel between sites may be required.

Job description

Government Recruitment Service is recruiting for a Verification Assurance Officer to join a frontline team in North West and Wales. The role focuses on interviews, verification activities and educating customers about responsibilities to prevent fraud in the welfare system.

It requires sole on-site work from Jobcentre locations with travel between sites as needed. Posting indicates a permanent, full-time position with a salary of £32,700 per year in Haverfordwest.