Front of House Team Leader

Pughsgardenkitchen; United Kingdom; On-site; Full time

Benefits offered by this job

Staff discounts ranging from 10%-50% off

Wide range of training provided

Pensions scheme

Yearly personal developmental reviews

Staff prizes and giveaways

Job summary

A local hospitality venue in the United Kingdom is seeking an enthusiastic Front of House Team Leader. In this role, you will lead a dynamic team, ensuring excellent customer service and smooth daily operations. You’ll oversee team performance, assist in training, and create a welcoming atmosphere. Previous supervisory experience and strong leadership skills are essential. The venue offers a supportive environment, staff discounts, training opportunities, and more.

Qualifications

• Previous experience in a supervisory or team leader role.
• Strong communication and leadership skills.
• Positive, hands-on approach and ability to work under pressure.

Responsibilities

• Oversee front of house operations and team performance.
• Deliver outstanding customer service at all times.
• Assist with staff training and development.
• Handle customer queries and resolve issues promptly.

Skills

Communication skills

Leadership skills

Initiative

Teamwork

Job description

Hours of work: 37.5 hours per week some weekends are required on a rota pattern.

We’re looking for an enthusiastic and experienced Front of House Team Leader to join our busy hospitality team. In this role, you’ll lead by example, ensuring excellent customer service and smooth day-to-day operations. You’ll support and motivate the team, manage service standards, and help create a welcoming atmosphere for every guest.

Key Responsibilities

• Oversee front of house operations and team performance
• Deliver outstanding customer service at all times
• Assist with staff training and development
• Maintain high standards of cleanliness and presentation
• Handle customer queries and resolve issues promptly

What We’re Looking For

• Previous experience in a supervisory or team leader role
• Strong communication and leadership skills
• A positive, hands‑on approach and ability to work under pressure
• Passion for hospitality and creating great guest experiences
• Leadership and delegation
• Teamwork and collaboration
• Initiative and adaptability

What we offer

• A supportive, friendly working environment
• Staff discounts ranging from 10%-50% off
• Wide range of training provided
• Pensions scheme
• Yearly personal developmental reviews
• Staff prizes and giveaways

How to Apply

Please send your CV and a short cover letter telling us why you’d be a great fit to