Floor Supervisor – Lead Teams, Elevate Guest Experience

Incipio Group; Greater London; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Tronc fairness

Internal promotions

Therapy for mental health

Health care package

Referral bonus

Career development

Résumé du poste

Incipio Group in London seeks a dynamic Supervisor to lead a guest-facing team and drive exceptional hospitality on shift. You will motivate staff, set standards, solve problems, and collaborate with management to boost sales and guest experience.

Training, development, and certification opportunities are offered, along with generous benefits and a vibrant, supportive team culture. This role requires energetic leadership, strong communication, and a passion for delivering memorable experiences

Qualifications

• Proven ability to lead hospitality teams on shift.
• Strong communication and guest interaction skills.
• Demonstrated problem-solving under pressure.

Responsabilités

• Lead and inspire the team to deliver outstanding hospitality.
• Model energy, set high standards, and resolve on-shift issues.
• Coach and train staff to maintain great guest experiences.
• Collaborate with management to drive venue sales and operations.
• Plan, brief, and prepare the team; ensure smooth service.

Connaissances

Leadership

Guest service

Team leadership

Problem solving

Communication

Description du poste

Incipio Group in London seeks a dynamic Supervisor to lead a guest-facing team and drive exceptional hospitality on shift. You will motivate staff, set standards, solve problems, and collaborate with management to boost sales and guest experience.

Training, development, and certification opportunities are offered, along with generous benefits and a vibrant, supportive team culture. This role requires energetic leadership, strong communication, and a passion for delivering memorable experiences