Front-of-House Supervisor: Lead & Elevate Guest Experience

Harri; Brighton; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Team Card Membership 25% off food and飲

50% off all food and beverage at all T

Job summary

Beachfront Leisure seeks a Supervisor to lead the front-of-house team in a high-volume bar and restaurant across the UK, driving hospitality, guest experience, and sales while supporting the management team daily.

You will coach staff, uphold our standards, and foster a positive, professional atmosphere. This role rewards initiative, teamwork, and a commitment to excellence within a welcoming, inclusive environment.

Qualifications

• Strong leadership skills.
• The drive for continuous development and improvement.
• Excellent communication skills to enable effective dialogue with team members and guests.
• Ability to use initiative to problem solve and work well under pressure.
• Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence.
• Excellent time-management and prioritisation skills.

Responsibilities

• Support the management team in the running of a high-volume and fast-paced bar and restaurant
• Embody and possess a full understanding of our hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where required
• Support in the recruitment and onboarding of new team members into your venue
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Participate in regular team and management meetings
• To abide by house rules and Company policies and procedures at all times
• Display a smart and professional appearance, always striving to represent your venue in a positive way

Skills

Leadership

Communication

Time management

Problem solving

Team player

Initiative

Job description

Beachfront Leisure seeks a Supervisor to lead the front-of-house team in a high-volume bar and restaurant across the UK, driving hospitality, guest experience, and sales while supporting the management team daily.

You will coach staff, uphold our standards, and foster a positive, professional atmosphere. This role rewards initiative, teamwork, and a commitment to excellence within a welcoming, inclusive environment.