Frontline Service Supervisor (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Junior Front of House Manager to lead and inspire a team in a vibrant restaurant setting. This role is perfect for someone passionate about team development and operational excellence. You will manage shifts, coach your team, and ensure high standards of service, all while enjoying flexible hours and a range of exciting benefits. Join a company that values individuality and diversity, and be part of a culture that celebrates performance and offers opportunities for personal growth.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off for friends and family

Family-friendly policy

Opportunity to try new menus

Recognition program

Pension scheme

Gym memberships

Qualifications

• Passionate about supporting and developing team members.
• Ready to run shifts and plan schedules effectively.

Responsibilities

• Create a positive environment for guests and team members.
• Coach and develop the team while owning shifts.

Skills

Team Development

Shift Management

Financial Performance Understanding

High Standards Maintenance

Education

Experience in Hospitality

Job description

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Frontline Service Supervisor (Hiring Immediately), Stoke-on-Trent

Client: Wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants in the UK and Ireland, we celebrate individuality and diversity. We are looking for a Junior Front of House Manager to join us on our journey to nourish both body and soul.

The role |

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support in coaching and developing your team, owning your shifts to drive performance.

We’re looking for someone who:

• Is passionate about supporting and developing their team while maintaining high standards
• Is ready to run shifts, plan schedules, and coach on the go
• Understands managing labour and rotas, and is eager to learn about financial performance
• Recognizes great performance and celebrates it with the team

What’s in it for you |

• Biweekly pay and share of tips (tips go directly to the team)
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support your side hustle
• Free food on shift and 50% off outside of work for friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Opportunity to try new menus first
• Wagamama parties and VIP guest events
• Recognition through our nationwide "Love Above the Door" program

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*All tips are given at guests' discretion and are not considered wages. 100% of tips go to our teams, but actual amounts vary by restaurant.