Frontline Service Supervisor (Hiring Immediately)

JR United Kingdom; Stevenage; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Junior Front of House Manager to enhance the dining experience in a vibrant environment. This role involves leading a team, managing shifts, and ensuring exceptional service. With a commitment to individuality and a supportive atmosphere, you will play a vital role in fostering a positive workplace culture. The company offers numerous perks, including flexible hours, free meals, and a family-friendly policy, making it an exciting opportunity for those passionate about hospitality. Join a dynamic team and make a difference in the lives of guests and colleagues alike.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off outside of work

Family-friendly policy

Early access to new menus

Recognition programs

Pension

Gym memberships

Qualifications

• Passionate about supporting and developing team members.
• Ready to manage shifts and maintain high service standards.

Responsibilities

• Create a positive environment for guests and team members.
• Coach and develop team while owning shifts to drive performance.

Skills

Team Leadership

Shift Management

Customer Service

Financial Performance Understanding

Job description

Job Title: Frontline Service Supervisor (Hiring Immediately), Stevenage

Client: Wagamama

Location: Stevenage

Job Category: Other

EU work permit required: Yes

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate individuality and personality over perfection—be you, be Wagamama. We are looking for a Junior Front of House Manager to join us on our journey to nourish both body and soul.

The Role:

As a Junior Front of House Manager, you will be a growing leader passionate about creating a positive environment for our guests and team. You will support in coaching and developing your team, owning your shifts to drive performance and ensuring excellent service.

We’re looking for someone who:

• Is passionate about supporting their team and maintaining high standards
• Is ready to run shifts, plan schedules, and coach on the go
• Has an understanding of managing labor and rotas, and is eager to learn about financial performance
• Recognizes and celebrates great performance during shifts

What’s in it for you:

• Biweekly pay and share of tips (100% of tips go to the team)
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% off outside of work
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide 'Love Above the Door' programme
• Additional benefits: pension, holiday, training, cycle to work, discounts, gym memberships, long service awards

Be You, Be Wagamama:

Wagamama is proudly part of the Disability Confident scheme.