Frontline Prison Healthcare Administrator

Practice Plus Group; Leeds; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Company pension

Annual leave (25–28 days)

Wellbeing benefits

Discounts on shopping and leisure

Career prospects

Employee assistance program

Job summary

Practice Plus Group is hiring an Administrator for HMP Leeds. You will be the first point of contact for healthcare teams, perform general admin duties, and support the coordination of referrals, appointments, and patient transfers within a busy prison environment.

The role requires extensive admin skills, the ability to manage emails and calls, and a willingness to work on wings for drop-in sessions. GCSEs in maths and English are essential; career development is highlighted within a supportive

Qualifications

• Extensive admin experience using internal systems and handling emails/phone calls.
• Healthcare setting experience is beneficial.
• GCSE Maths and English required.

Responsibilities

• Answer emails for Practice Plus Group and NHS; handle calls and general admin tasks.
• Coordinate referrals and appointments; arrange external hospital appointments as needed.
• Support release/transfer of patients and follow-on care planning.
• Work on wings for drop-in sessions; act as admin contact for prisoners’ healthcare queries.
• Conduct group inductions and minutes as necessary.

Skills

Admin experience

Customer service

Education

GCSE Maths & English

Tools

SystmOne

EMIS

Job description

Practice Plus Group is hiring an Administrator for HMP Leeds. You will be the first point of contact for healthcare teams, perform general admin duties, and support the coordination of referrals, appointments, and patient transfers within a busy prison environment.

The role requires extensive admin skills, the ability to manage emails and calls, and a willingness to work on wings for drop-in sessions. GCSEs in maths and English are essential; career development is highlighted within a supportive