Administrator

Practice Plus Group; Hull and East Yorkshire; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave increasing with 4

Wellbeing benefits

Discounts on shopping and leisure

Career development opportunities

24/7 employee assistance helpline

Job summary

Practice Plus Group in Yorkshire is seeking an Administrator to join the Healthcare in Justice team at HMP Millsike. You will handle front-desk and coordination tasks, manage hospital appointment logistics and maintain precise records. The role supports prison healthcare delivery with a focus on accuracy and discretion.

The position offers full-time hours (37.5 per week) with shifts Monday to Friday and a salary up to £28,574 per annum, plus benefits and career development opportunities.

Qualifications

• Extensive administration experience in a healthcare or similar setting.
• Able to manage busy, phone-based workloads with accuracy.
• Comfort with data entry and spreadsheet maintenance.

Responsibilities

• Act as first point of contact for internal teams, arranging external appointments and collecting summaries.
• Coordinate hospital appointments, escorts and bed watches with prison staff.
• Process referrals and update trackers/spreadsheets for appointments.
• Perform general admin duties including scanning, post handling and minute taking.
• Support Early Days in Custody (EDIC) administrative tasks.
• Maintain accurate records and ensure information is up to date.

Skills

Administration

Data entry

Phone handling

Tools

SystmOne

Excel

Job description

+ MAKE A DIFFERENCE TO EVERY LIFEWe have an exciting opportunity for an Administrator to join the team at HMP Millsike in Yorkshire. HMP Millsike is a new state of the art Category C prison, with capacity of 1500 males.

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join the team at HMP Millsike in Yorkshire. HMP Millsike is a new state of the art Category C prison, with capacity of 1500 males.

Practice Plus Group provides healthcare services across the wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that's where you come in!

This is a fantastic opportunity for an experienced administrator to join our team!

Hours

Full Time / 37.5 per week. Shifts are Monday - Friday, 08:00 - 16:00 / 09:00 - 17:00.

Salary

Up to £28,574 per annum

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you’ll be doing

• As the first point of contact for the healthcare team, you will actively speak to hospitals, GP surgeries, solicitors and others, arranging external appointments for patients, requesting discharge summaries and patient summaries etc
• Work closely with the wider prison team to arrange hospital appointments, escorts and bed watch. You will also ensure that prison officers have up to date clinic lists
• Process E Referrals
• Update trackers, systems and spreadsheets for hospital appointments, admissions, consent forms etc
• Carry out admin tasks for Early Days in Custody (EDIC)
• General admin duties such as scanning, post, minute taking and stock check

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

What we’ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Our new Administrator will

• Have extensive administration experience, ideally within a healthcare / medical setting, such as hospitals, GP surgery etc
• Be comfortable working in a fast paced environment, with lots of phone based work
• Any healthcare knowledge and experience would be a bonus, as would knowledge of QAF and clinical coding
• SystmOne knowledge would be beneficial
• Be confident using data and maintaining spreadsheets, so excel skills are essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.