Administrator (Part Time)

Practice Plus Group; Lewes; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Company pension scheme

25 days annual leave increasing with 2

Wellbeing and lifestyle benefits

Discounts on shopping and leisure

Career development opportunities

24/7 employee assistance helpline

Job summary

Practice Plus Group is hiring an Administrator for HMP Lewes. This part-time role (15 hours weekly) runs 8am–4pm on Thursdays and Fridays, with an up-to-£11,429.60 annual salary based on hours.

You will support healthcare operations, coordinate appointments, manage email inboxes, and help maintain patient records in a high-security environment. The role requires solid administrative experience, comfort with fast-paced phone-based work, and a willingness to develop within a supportive team.

Qualifications

• Extensive administration experience, ideally in healthcare settings such as hospitals or GP surgeries.
• Experience in fast-paced environments with high volumes of phone-based work.
• Ability to use multiple systems and manage email/inboxes efficiently.
• Knowledge of QAF and clinical coding is a bonus.
• Proficiency with Excel for maintaining trackers and spreadsheets.

Responsibilities

• Act as first point of contact for the healthcare team, coordinating external appointments.
• Use multiple systems (including SystemOne) and manage separate email inboxes.
• Arrange hospital appointments in collaboration with the wider prison team.
• Process E Referrals and update trackers and spreadsheets.
• Perform general admin duties such as scanning, post, minute taking, and stock checks.

Skills

Time management

Phone-based work

Excel skills

Healthcare knowledge

Data handling

Tools

SystmOne

Job description

+ MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for an Administrator to join the team at HMP Lewes, a busy Category B male prison with capacity of around 627.

About The Role

We have an exciting opportunity for an Administrator to join the team at HMP Lewes, a busy Category B male prison with capacity of around 627.

Practice Plus Group provides healthcare services across the wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that's where you come in!

This is a fantastic opportunity for an experienced administrator to join our team!

Hours and Salary

Hours: Part Time / 15 hours per week. Shifts are 8am - 4pm, Thursday and Friday.

Salary: Up to £11,429.60 per annum (actual salary based on part time hours)

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you'll be doing

As our new Administrator, your responsibilities will include:

• As the first point of contact for the healthcare team, you will actively speak to hospitals, GP surgeries, solicitors and others, arranging external appointments for patients, requesting discharge summaries and patient summaries etc
• Use multiple systems (including SystemOne), as well as manage separate email inboxes
• Work closely with the wider prison team to arrange hospital appointments
• Process E Referrals
• Update trackers, systems and spreadsheets for hospital appointments, admissions, consent forms etc
• General admin duties such as scanning, post, minute taking and stock check

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there… we also offer:

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

What we'll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Our new Administrator will:

• This is an extremely busy role, and we need someone that can manage multiple priorities, and effectively manage their time to ensure that tasks are completed
• Have extensive administration experience, ideally within a healthcare / medical setting, such as hospitals, GP surgery etc
• Be comfortable working in a fast paced environment, with lots of phone based work
• Any healthcare knowledge and experience would be a bonus, as would knowledge of QAF and clinical coding
• SystmOne knowledge would be beneficial
• Be confident using data and maintaining spreadsheets, so excel skills are essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.