Frontline IT Support Technician for Corporate Office

Civil Connect PLC; Birmingham; Hybrid; GBP 21,000 - 32,000; Full time

Job summary

Civil Connect PLC is seeking a capable professional to deliver first line technical support for our corporate office and operations teams in Birmingham. You will diagnose and resolve hardware and software issues, ensuring continued connectivity and smooth operation of critical infrastructure.

The role emphasizes quick problem solving, effective communication with IT users, and collaboration with the broader IT department to maintain high service levels in a dynamic business environment.

Responsibilities

• Provide essential first line technical support to our corporate office and operational divisions.
• Troubleshoot hardware and software issues to keep our infrastructure teams connected and working efficiently.

Job description

Civil Connect PLC is seeking a capable professional to deliver first line technical support for our corporate office and operations teams in Birmingham. You will diagnose and resolve hardware and software issues, ensuring continued connectivity and smooth operation of critical infrastructure.

The role emphasizes quick problem solving, effective communication with IT users, and collaboration with the broader IT department to maintain high service levels in a dynamic business environment.