Frontline Fraud Verification Specialist

Government Recruitment Service; Bargoed; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting a Verification Assurance Officer for North West and Wales. The role operates from Jobcentres and Service Centres, focusing on preventing fraud at the frontline and strengthening verification processes.

You will interview claimants and work with colleagues in person, in a strictly on-site setting, with travel between sites as needed. The position offers a permanent, full-time contract with a salary of £32,700 per year.

Responsibilities

• Collaborate with Jobcentre and Service Centre colleagues on interviews and verification activities.
• Interview documents for identification, housing costs, and childcare elements of Universal Credit.
• Run review meetings with customers when evidence is brought in for review.
• Provide regular feedback on fraud trends to risk and intelligence teams.
• Lead customer education sessions on responsibilities and non‑compliance consequences.
• Maintain accurate Management Information (MI) as directed by analysts.

Job description

Government Recruitment Service is recruiting a Verification Assurance Officer for North West and Wales. The role operates from Jobcentres and Service Centres, focusing on preventing fraud at the frontline and strengthening verification processes.

You will interview claimants and work with colleagues in person, in a strictly on-site setting, with travel between sites as needed. The position offers a permanent, full-time contract with a salary of £32,700 per year.