Frontline Fraud Verification Officer

Government Recruitment Service; Blackwood; Presencial; GBP 29.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Disability Confident employer scheme

Resumo da vaga

Government Recruitment Service is hiring a Verification Assurance Officer for the North West and Wales region, based in Blackwood. The role focuses on preventing fraud in the welfare system by interviewing claimants and working with Jobcentre colleagues on verification activities.

You will deliver frontline verification, educate claimants about responsibilities, and provide MI updates. This full-time, permanent post requires on-site work at Jobcentre locations with occasional travel between

Responsabilidades

• Interview claimants and collaborate with Jobcentre colleagues face-to-face.
• Conduct initial and verification interviews and activities for Universal Credit documents.
• Provide regular feedback on fraud trends at office meetings.
• Lead customer education sessions on responsibilities and consequences of non-compliance.
• Collate and maintain accurate Management Information (MI) as directed by analysts.
• Frequent travel between sites may be required.

Descrição da vaga

Government Recruitment Service is hiring a Verification Assurance Officer for the North West and Wales region, based in Blackwood. The role focuses on preventing fraud in the welfare system by interviewing claimants and working with Jobcentre colleagues on verification activities.

You will deliver frontline verification, educate claimants about responsibilities, and provide MI updates. This full-time, permanent post requires on-site work at Jobcentre locations with occasional travel between