Frontline Fraud Verification & Prevention Officer

Government Recruitment Service; Porthmadog; On-site; GBP 29,000 - 36,000; Full time

Job summary

Government Recruitment Service in the United Kingdom seeks a Verification Assurance Officer for North West and Wales. You will work on frontline fraud prevention, interviewing claimants and collaborating with Jobcentre colleagues to strengthen verification controls.

You will deliver robust interviews, educate customers on responsibilities, and contribute to fraud strategy while traveling between sites as needed. This is a permanent, full-time role based in a Jobcentre location.

Responsibilities

• Conduct initial and further evidence interviews and verification activities with Jobcentre colleagues.
• Assess documents for verification of identification, housing costs, children and childcare costs within Universal Credit.
• Attend review meetings with customers and the Enhanced Review Team as needed.
• Provide feedback on fraud trends at office meetings and liaise with risk and intelligence teams.
• Lead customer education sessions on responsibilities and consequences of non-compliance.
• Maintain accurate management information as directed by analysts and performance teams.

Job description

Government Recruitment Service in the United Kingdom seeks a Verification Assurance Officer for North West and Wales. You will work on frontline fraud prevention, interviewing claimants and collaborating with Jobcentre colleagues to strengthen verification controls.

You will deliver robust interviews, educate customers on responsibilities, and contribute to fraud strategy while traveling between sites as needed. This is a permanent, full-time role based in a Jobcentre location.