Frontline Food Team Manager: Drive Service & Results

Marks & Spencer Plc; South Normanton; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Marks & Spencer plc is seeking a Team Manager in Food to lead from the shop floor, raise standards and drive strong commercial results. You will motivate a multi-skilled team, coach staff and make bold decisions to deliver great service under pressure.

This role is frontline, fast-paced retail leadership, requiring confident people skills, data awareness and a proactive approach to change. You will role-model M&S behaviours and champion customer-focused service.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behaviours.

Responsabilités

• Lead from the front on the shop floor to set pace and standards.
• Inspire the team to deliver standout service, style and strong commercial results.
• Create a culture of inclusion, development and accountability.

Connaissances

Team leadership

Commercial awareness

Coaching & development

Performance management

Communication & empathy

Change adaptability

Digital confidence

Description du poste

Marks & Spencer plc is seeking a Team Manager in Food to lead from the shop floor, raise standards and drive strong commercial results. You will motivate a multi-skilled team, coach staff and make bold decisions to deliver great service under pressure.

This role is frontline, fast-paced retail leadership, requiring confident people skills, data awareness and a proactive approach to change. You will role-model M&S behaviours and champion customer-focused service.