Frontline Food Service Champion

Marks and Spencer; Rawtenstall; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service, recommending and selling the latest food products while staying adaptable in a fast-paced store.

Being digitally confident with Sparks App and in-store devices, you will help customers find items, answer questions, and contribute to a positive, high-energy shopping environment across diverse store areas.

Qualifications

• Frontline customer service experience preferred.
• Ability to multi-task in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Assist customers with product questions and purchases.
• Promote and sell new food products to customers.
• Maintain a high level of service during peak store hours.
• Work as part of a team to ensure a smooth shopping experience.
• Adapt to different store areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service, recommending and selling the latest food products while staying adaptable in a fast-paced store.

Being digitally confident with Sparks App and in-store devices, you will help customers find items, answer questions, and contribute to a positive, high-energy shopping environment across diverse store areas.