Dynamic Food Retail Frontline Associate

Marks and Spencer; Wetherby; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service with pace in a high-demand environment. You’ll use Sparks App and in-store devices to assist customers and boost the shopping experience.

This frontline role rewards resilience and teamwork, with you ready to roll up your sleeves, support across store areas, and adapt to changing demand while staying focused and friendly throughout the shift.

Qualifications

• Ability to deliver five-star service at pace in a busy Food section.
• Willingness to work flexible shifts across evenings and weekends.
• Comfort using digital tools to enhance the customer experience.
• Proactive approach and team-oriented mindset.

Responsibilities

• Assist customers in the Food section and answer product questions.
• Utilise Sparks App and in-store devices to help customers find and buy items.
• Work across store areas to support stock, shelves and checkout flow.
• Deliver high-energy, friendly service during peak shopping times.

Skills

Customer service

Flexibility

Teamwork

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service with pace in a high-demand environment. You’ll use Sparks App and in-store devices to assist customers and boost the shopping experience.

This frontline role rewards resilience and teamwork, with you ready to roll up your sleeves, support across store areas, and adapt to changing demand while staying focused and friendly throughout the shift.