Food Retail Frontline Assistant - Fast-Paced Service Pro

Marks and Spencer; Carlisle; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline handling busy periods, delivering five-star service and confidently recommending our latest food products to customers.

You’ll use Sparks App and in-store devices to enhance the shopping experience, thrive as part of a high‑energy team, and stay flexible across store areas to meet changing demand.

Responsibilities

• Frontline Customer Assistant in M&S Food, delivering five-star service at pace.
• Confidently recommending and selling new food products to customers.
• Utilising Sparks App and in-store devices to enhance the customer experience.
• Contributing to a positive, high-energy store environment and teamwork.
• Flexible to work across store areas and shifts to meet demand.
• Work patterns include evenings and weekends with potential unsocial hours.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline handling busy periods, delivering five-star service and confidently recommending our latest food products to customers.

You’ll use Sparks App and in-store devices to enhance the shopping experience, thrive as part of a high‑energy team, and stay flexible across store areas to meet changing demand.