Food Frontline Assistant - Fast-Paced, Customer-Focused

Marks and Spencer; Lowestoft; On-site; GBP 9,000 - 14,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace while embracing store transformation. You will roll up your sleeves, be a brand ambassador, and confidently recommend our food products to customers.

You should be digitally confident, using Sparks and in-store devices to enhance the shopping experience. Join a high-energy team in a busy retail environment where flexibility is essential, and every shift could

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Proficiency with digital tools and devices.
• Flexible to work across various store shifts.

Responsibilities

• Provide friendly, five-star service to customers in the Food section.
• Assist customers with product knowledge and recommendations.
• Support store operations and maintain product presentation.
• Utilise Sparks and in-store devices to enhance the customer experience.

Skills

Customer service

Communication

Teamwork

Digital literacy

Tools

Sparks app

In-store devices

Job description

Marks and Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace while embracing store transformation. You will roll up your sleeves, be a brand ambassador, and confidently recommend our food products to customers.

You should be digitally confident, using Sparks and in-store devices to enhance the shopping experience. Join a high-energy team in a busy retail environment where flexibility is essential, and every shift could