Food Frontline Assistant: Fast-Paced Customer Champion

Marks and Spencer; Wednesbury; On-site; GBP 5,600 - 7,200; Part time

Job summary

Marks & Spencer in the UK is seeking a Customer Assistant for our Food department, joining a team at the heart of daily store momentum. You will deliver five-star service, stay calm under pressure, and confidently promote new food products using Sparks App and in-store devices.

The role is frontline, requires teamwork, flexibility across store areas, and a proactive approach to helping customers when it matters most.

Qualifications

• Customer-focused service mindset.
• Ability to work under pressure and stay positive.
• Willingness to learn product knowledge and upsell.

Responsibilities

• Assist customers in the Food department and deliver five-star service.
• Promote and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the shopping experience.

Skills

Customer service

Teamwork

Flexible attitude

Digital tools fluency

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the UK is seeking a Customer Assistant for our Food department, joining a team at the heart of daily store momentum. You will deliver five-star service, stay calm under pressure, and confidently promote new food products using Sparks App and in-store devices.

The role is frontline, requires teamwork, flexibility across store areas, and a proactive approach to helping customers when it matters most.