Frontline Food Customer Assistant – Fast-Paced & Digital-Savvy

Marks & Spencer Plc; Ludlow; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer PLC is recruiting a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace, and supporting store operations across shifts.

You’ll use digital tools such as Sparks App to assist customers, work as part of a high-energy team, and flexibly cover different areas as store demand changes. This frontline role offers clear progression for motivated colleagues.

Responsibilities

• Frontline role delivering five-star customer service at pace.
• Provide knowledge of M&S Food products and recommend offers.
• Utilise Sparks App and in-store devices to assist customers.
• Collaborate with team to maintain stock and smooth store operations.

Job description

Marks & Spencer PLC is recruiting a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace, and supporting store operations across shifts.

You’ll use digital tools such as Sparks App to assist customers, work as part of a high-energy team, and flexibly cover different areas as store demand changes. This frontline role offers clear progression for motivated colleagues.