Frontline Food Customer Assistant - Fast-Paced & Flexible

Marks and Spencer; Plymouth; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service in a fast-paced environment and supporting customers across the store.

Be prepared to work a flexible pattern, across different areas of the store, using Sparks App and in-store devices to help customers find products and complete purchases with confidence.

Qualifications

• Frontline retail experience preferred.
• Ability to deliver five-star service under pressure.
• Willingness to work across store areas and shifts.

Responsibilities

• Provide excellent customer service and product knowledge in the Food section.
• Assist customers with purchases, questions and recommendations to drive sales.
• Utilise Sparks App and in-store devices to enhance the shopping experience.

Skills

Customer service

Communication

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service in a fast-paced environment and supporting customers across the store.

Be prepared to work a flexible pattern, across different areas of the store, using Sparks App and in-store devices to help customers find products and complete purchases with confidence.