Frontline Food Customer Assistant — Fast-Paced, Flexible

Marks and Spencer; Castle Point; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section to be at the frontline of our store operations. You will deliver five-star service in a fast-paced environment and work across store areas to meet customer demand.

You will engage with customers, confidently recommending new food products, and use Sparks App on in-store devices to enhance the shopping experience. A strong team spirit and adaptability are essential.

Qualifications

• Experience in fast-paced retail environments.
• Willingness to work weekends and evenings.
• Digitally confident using store apps and devices.

Responsibilities

• Assist customers and promote products to meet demand.
• Maintain shelves, stock levels and store cleanliness.
• Use Sparks App and in-store devices to help customers find items.

Skills

Customer service

Digital tools

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for our Food section to be at the frontline of our store operations. You will deliver five-star service in a fast-paced environment and work across store areas to meet customer demand.

You will engage with customers, confidently recommending new food products, and use Sparks App on in-store devices to enhance the shopping experience. A strong team spirit and adaptability are essential.