Food Customer Assistant – Fast-Paced Frontline Role

Marks and Spencer; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service at pace, be a resilient brand ambassador, and confidently recommend and sell our newest food products to customers.

You'll thrive in a high-pressure environment, stay digitally confident with Sparks and in-store devices, and work as part of a positive, high-energy team across store areas with flexible shifts.

Qualifications

• Frontline role requiring strong customer service and ability to handle busy periods.
• Must be a team player who can stay flexible and maintain service quality.
• Digital literacy to use in-store tools and devices.

Responsibilities

• Provide five-star customer service and product recommendations.
• Sell and upsell food products to meet customer demand.
• Adapt to shifts across store areas and support the team.

Skills

Customer service

Team player

Flexible

Digital confidence

Tools

Sparks

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service at pace, be a resilient brand ambassador, and confidently recommend and sell our newest food products to customers.

You'll thrive in a high-pressure environment, stay digitally confident with Sparks and in-store devices, and work as part of a positive, high-energy team across store areas with flexible shifts.