Food Frontline Customer Assistant — Fast-Paced & Flexible Shifts

Marks and Spencer; Cowes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is looking for a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service at pace, support customers, and help drive store performance.

You should be digital-savvy, comfortable using Sparks App and in-store devices, and a team player who can flex across store areas to meet changing demand during busy periods.

Qualifications

• Excellent customer service mindset and ability to work under pressure.
• Willingness to work across store areas and varying shifts.
• Digital confidence and ability to use Sparks App and store devices.

Responsibilities

• Provide five-star service at pace and drive sales.
• Recommend and sell new food products to customers.
• Work in a high-pressure environment during peak times.
• Be flexible to work across store areas.

Skills

Customer service

Retail knowledge

Digital tools

Teamwork

Flexibility

Resilience

Tools

Sparks App

Job description

Marks & Spencer is looking for a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service at pace, support customers, and help drive store performance.

You should be digital-savvy, comfortable using Sparks App and in-store devices, and a team player who can flex across store areas to meet changing demand during busy periods.