Food Frontline Associate — Fast-Paced & Flexible

Marks & Spencer Plc; Greenhithe; On-site; GBP 1,240,000 - 1,515,000; Part time

Job summary

Marks & Spencer Plc is recruiting for a Customer Assistant in our Food section. You will be at the frontline, serving customers, answering questions, and guiding them to the right products. The role emphasises delivering excellent service in a fast-paced retail environment.

You will use Sparks App and in-store devices to help customers and ensure they get the products they want when they need them. Flexibility to work across store areas and support peak times is essential.

Qualifications

• Frontline customer-facing role in a busy store.
• Strong customer service and communication skills.
• Comfort with using digital tools and store tech.
• Flexible to work across different areas and shifts.

Responsibilities

• Assist customers in the Food section and provide product knowledge.
• Drive sales by recommending and selling new food products.
• Share a positive, high-energy service experience during peak hours.

Skills

Customer service

Team player

Flexible hours

Retail knowledge

Tools

Sparks App

Job description

Marks & Spencer Plc is recruiting for a Customer Assistant in our Food section. You will be at the frontline, serving customers, answering questions, and guiding them to the right products. The role emphasises delivering excellent service in a fast-paced retail environment.

You will use Sparks App and in-store devices to help customers and ensure they get the products they want when they need them. Flexibility to work across store areas and support peak times is essential.