Food Frontline Associate - Flexible, Fast-Paced

Marks and Spencer; Basingstoke; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll deliver five-star service with a can-do attitude, working across store areas to meet demand and enhance the customer experience.

You’ll be digitally confident, using Sparks App and in-store devices to help customers find products quickly and accurately, while supporting the team during busy periods and peak seasons.

Qualifications

• Friendly, down-to-earth attitude with ability to thrive under pressure.
• Strong commitment to delivering five-star customer service.
• Willingness to work across different areas of the store and shifts.

Responsibilities

• Provide excellent customer service in the Food section.
• Assist customers, answer questions and recommend products.
• Use Sparks App and in-store devices to help customers find and purchase items.
• Support store team to maintain product availability and store standards.

Skills

Customer service

Team player

Digital tools

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll deliver five-star service with a can-do attitude, working across store areas to meet demand and enhance the customer experience.

You’ll be digitally confident, using Sparks App and in-store devices to help customers find products quickly and accurately, while supporting the team during busy periods and peak seasons.