Food Frontline Assistant — Fast-Paced Customer Service

Marks and Spencer; Douglas; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service, using Sparks App and in-store devices to assist customers, while staying adaptable across store areas.

We’re seeking down-to-earth team players who thrive under pressure and welcome the chance to contribute to strong sales and a positive shopping experience for every customer.

Qualifications

• Experience delivering five-star service in a fast-paced retail environment.
• Comfort with using store digital tools to assist customers.
• Ability to work across different store areas and shifts.

Responsibilities

• Assist customers in the Food section with product knowledge and recommendations.
• Engage with customers to drive sales and deliver a seamless experience.
• Support stock, signing and store area upkeep while maintaining great service.

Skills

Customer service

Digital tools

Teamwork

Flexibility

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service, using Sparks App and in-store devices to assist customers, while staying adaptable across store areas.

We’re seeking down-to-earth team players who thrive under pressure and welcome the chance to contribute to strong sales and a positive shopping experience for every customer.