Food Customer Assistant — Fast-Paced Frontline Service

Marks and Spencer; Harrogate; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is recruiting a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service under pressure and embracing transformation across the store.

Be ready to roll up your sleeves, recommend and sell our latest food products, and use Sparks App and in-store devices to enhance the customer experience. Flexibility and teamwork are essential to succeed.

Qualifications

• Frontline customer service experience is beneficial.
• Ability to stay calm and helpful in a fast-paced store environment.
• Willingness to learn and use Sparks App and in-store devices.

Responsibilities

• Confidently recommend and sell our newest food products to customers.
• Deliver five-star service at pace and raise the bar in customer experience.
• Utilise Sparks App and in-store devices to assist customers.
• Be a team player and flexible, working across different store areas.

Skills

Customer service

Teamwork

Adaptability

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer is recruiting a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service under pressure and embracing transformation across the store.

Be ready to roll up your sleeves, recommend and sell our latest food products, and use Sparks App and in-store devices to enhance the customer experience. Flexibility and teamwork are essential to succeed.