Front Office Manager

Valor Hospitality; Manchester; On-site; GBP 38,000 - 48,000; Full time

Job summary

Valor Hospitality in the United Kingdom is seeking a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.

The successful candidate will lead with purpose and vision using their commercial expertise to drive standards in the hotel, monitor guest satisfaction and set departmental targets. We offer nationally recognised apprenticeships alongside brand training, and flexibility to work a range of shifts, including evenings and weekends.

Responsibilities

• Lead the front office team and build a high performing division.
• Monitor guest satisfaction and set departmental targets.

Job description

We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vision using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Front Office Manager will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.