Front of House Team Member

Sticks'n'Sushi Manchester; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A vibrant restaurant team in Manchester seeks a Front of House individual who thrives in a fast-paced environment. The ideal candidate will cultivate a joyful atmosphere, ensuring guests receive memorable experiences. Responsibilities include welcoming guests and embodying the restaurant's culture through great service. Benefits include staff food, discounts across all locations, and employee support programs. A passion for hospitality and a positive attitude are key.

Benefits

Delicious staff food every shift

50% discount across all restaurants

Generous referral bonus schemes

Employee assistance and wellbeing support

Financial wellbeing support

Team events and parties

Qualifications

• Experience in a busy restaurant preferred.
• Passion for hospitality.
• Ability to remain calm under pressure.

Responsibilities

• Be the face of the brand, ensuring guests feel welcomed.
• Create memorable experiences for guests through thoughtful service.
• Learn about Danish and Japanese cultures to enhance guest recommendations.

Skills

Confident in a fast-paced environment

Relationship building

Adaptable to change

Kindness and respect

Team spirit

Job description

Location: Spinningfield, Manchester

Calling Strange Fish of Manchester. You know who you are, the kind of person who lives to see others happy. You may have walked a similar path before, but your spirit is ready for a role Front of House, where many things are happening at the same time. So, we hope you’re up for bringing your spark and big smile to the newest addition to the Sticks ’n’ Sushi team.

Are you

• A confident individual who thrives in a buzzing, fast-paced environment of excellence?
• Adaptable and able to stay calm and move with change without letting standards drop?
• An intuitive and caring relationship builder, taking pride in being nice and working hard?
• A natural listener, who supports with a big smile and a small ego?
• Culturally curious and hungry to learn more about our Danish ’n’ Japanese roots?

What you’ll be doing at Sticks ’n’ Sushi

• Your number one task is to be happy. A contagious attitude that’s exciting to be around.
• You’ll be the face of our values, culture and brand, helping our Guests (Fishes) to leave the real world behind for a little while.
• You’ll bring passion, energy, and personality to the table - every time.
• You will make our guests feel welcome with thoughtful service - creating moments they remember.
• You will learn about Danish & Japanese culture, ingredients, and service style - so when you recommend a dish, pour sake, or guide the guest through their evening, your focus is on mastering your craft.

What you’ll bring to us

• Ideally, you already have experience in a busy restaurant, knowing how to give great service and make people happy.
• You are a spark of energy – full of passion for hospitality. (And probably say “Ja tak” more than once a day!)
• You love learning, keeping your hands busy. You flow like water - calm under pressure.
• You bring kindness, respect, and live the “big smile, small ego” way.
• Your team spirit will support your fellow Strange Fishes. We work and laugh in togetherness.

How we will support your journey with us

We want you to grow with us, so through our Lead ‘n’ Learn academy, you can keep learning and developing your skills and challenge your responsibilities (and your healthy risk-taking). Our training is structured to both help you shine and create memories, in your role and beyond.

The benefits that go beyond the day to day

Yes, we work hard. But we also laugh, learn, and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks ’n’ Sushi a little bit better every day. A place where everyone belongs and is represented. As well as our Sticks ‘n’ Sushi language lessons (so you can speak our (slightly odd) hosting lingo in no time), you’ll enjoy:

• Staff food (very, very delicious) every shift.
• 50% discount across all our restaurants, everywhere (yes – and drinks.)
• Generous referral bonus schemes.
• Employee assistance and wellbeing support.
• Financial wellbeing support.
• Employee discounts – retail and high street.
• Team events, unforgettable team parties & awards.

Ready to jump in?

Then click apply, it takes no time at all. At Sticks ’n’ Sushi, we welcome everyone, so we can’t wait to hear about the Strange Fish that you are. If your spark lights ours, we’ll invite you for a chat so we can meet you properly – and then if it really feels right, we’ll dive straight in together.

That’s us.

Sticks ’n’ Sushi