Front of House Team Leader

TN United Kingdom; Sheringham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic team as a Front of House Team Leader at a popular pub in Sheringham. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences. You will support and mentor your team while ensuring high standards of service and compliance. Enjoy a rewarding work atmosphere where people are at the heart of everything we do, and be part of a company that values its staff and guests alike. With great perks and a welcoming environment, this is an opportunity not to be missed!

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a supervisory role is preferred.

Responsibilities

• Support management and deliver the team's vision.
• Maintain standards in the manager's absence.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Customer Service

Communication Skills

Job description

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We are looking for experienced Front of House Team Leaders and Supervisors

who know how to be great team players and have a real passion to create an amazing guest experience. Our Front of House Team Leaders support, coach, and mentor the team to ensure business success.

1. Support the management team and work together to create and deliver your vision
2. Ensure standards and compliance are maintained in the manager’s absence
3. Create a welcoming atmosphere for our guests

To be considered for the Front of House Team Leader position, you must be 18 or over, as the role involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. Welcome to The Crown, situated next to the beach in sunny Sheringham. We offer lovely food to please all families, a massive outside area overlooking the beach, and a calendar of events. We really do have something for every guest. Behind the bar, our guests will find our locals’ favourite beers, wines, gins & cocktails, with big screens showing all the live sport!

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Crown directly.