Front of House Team Leader

TN United Kingdom; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic team at a popular pub in Sheffield, where your leadership skills will shine! As a Team Leader, you will support and mentor your team while ensuring a fantastic guest experience. With a focus on creating a welcoming atmosphere and maintaining high standards, you'll play a key role in delivering unforgettable moments for our guests. Enjoy award-winning training, generous discounts, and a rewarding referral scheme as part of a leading hospitality group. If you have a passion for great service and teamwork, this is the perfect opportunity for you!

Benefits

25% off Food & Drink

Referral scheme up to £1,000

Award-winning training and development

Employee Assistance – Licensed Trade Charity

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in team leadership and customer service.

Responsibilities

• Support, coach, and mentor your team.
• Create a welcoming atmosphere for guests.
• Ensure compliance in the manager’s absence.

Skills

Team Leadership

Coaching

Customer Service

Compliance Management

Job description

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We are looking for experienced Team Leaders who know how to be great team players and have a passion for creating an amazing guest experience.

• Support, coach, and mentor your team
• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are maintained in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

About us

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of the day or night. We cater to a diverse range of guests, providing the perfect place to socialise with friends, whether for Bottomless Brunch, sports, or a great night out. Each venue has its own unique identity, which we celebrate in our teams. We encourage our team to engage confidently with guests and have a passion for great beer, cocktails, and sport. If it’s live, it’s on, and we are the place to watch it.

The Graduate is a fantastic city centre pub in Sheffield with a lively, informal atmosphere. We offer quality food and drinks and are proud of our Cask Marque Accreditation. From bottomless brunches to watching the big match on multiple screens, we have something for everyone. We also have pool tables and beer pong tables to create a buzzing atmosphere.

What’s in it for you?

• Award-winning training and development programmes
• 25% off Food & Drink for you and your friends at over 800 sites
• Referral scheme of up to £1,000 per successful hire
• Employee Assistance – Licensed Trade Charity

At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the UK. Our well-known brands include Slug & Lettuce, Be At One, and Popworld. Learn more about a career with us.

If you have a disability as outlined by the Equality Act 2010 and need reasonable adjustments during the recruitment process, please inform us in advance so we can provide necessary support. Please contact Graduate directly.