Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; Derby; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic venue as a Front of House Team Leader, where your leadership skills will shine! This role is all about creating exceptional guest experiences and ensuring smooth operations in a lively pub atmosphere. With a focus on teamwork and customer service, you'll play a key role in bringing our shared vision to life. Enjoy flexible working arrangements and a range of perks that make this position not just a job, but a rewarding career in the hospitality industry.

Benefits

25% off food and drink

Online discounts across retailers

VIP entry to pubs and bars

Hotel discounts

Flexible working arrangements

Corporate discount rates

Healthcare

Discounted dental insurance

Early access to wages

Development programmes

Qualifications

• Experience in leading and motivating a team.
• Ability to maintain smooth operations and consistency.

Responsibilities

• Lead and motivate the Front of House team to enhance guest experience.
• Foster a welcoming environment for guests.

Skills

Leadership

Customer Service

Team Motivation

Communication

Job description

Location - The Hideout

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at The Hideout.

Can you…

1. Work alongside the management team to bring our shared vision to life.

2. Help maintain smooth operations and consistency.

3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and creating great experiences at any time of the day or night. We cater to a diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a great night out. Each venue has its own unique identity, which we celebrate in our teams. We need our team to engage confidently with guests and have a passion for great beer, cocktails, and sport. If it's live, it’s on, and we are the place to watch it.

The Hideout Derby is located in a prime spot in Derby. We offer a delicious drinks menu, plenty of screens for live sport, a street food-inspired menu, and an energetic late-night atmosphere. Our venue features private sports viewing booths, a private gaming room, an outdoor bar, and stadium-style seating for major sporting events and live music entertainment.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.

• Stonegate Xtra Rewards – Online discounts across high street retailers.

• VIP entry to our pubs and bars.

• Stonegate Hotel Discounts.

• Flexible working arrangements.

• David Lloyd Corporate Discount Rates.

• Vitality Healthcare.

• Discounted Dental Insurance.

• Wagestream – Early access to earned wages.

• Award-winning development programmes.

To be considered for the Front of House Team Leader role at The Hideout, you must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the largest operator of pubs, bars, and late-night venues in the UK. Our brands include Slug and Lettuce, Be At One, and Popworld. Learn more about a career with us at www.stonegatecareers.co.uk.

If you have a disability as defined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance so we can provide appropriate support. Contact The Hideout directly for assistance.

Job Reference: HD1303708DerFOHTL