Front of House Team Leader

Stonegate Pub Company; Derby; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Front of House Team Leader to join their vibrant team. This role involves leading and motivating staff to deliver exceptional guest experiences in a lively pub environment. With a focus on teamwork and customer service, you will help create a welcoming atmosphere that keeps guests coming back. Enjoy a range of perks including discounts, healthcare options, and early access to wages. If you thrive in fast-paced settings and love engaging with people, this opportunity is perfect for you.

Benefits

25% off food and drink

Discounts across high street retailers

VIP entry to pubs and bars

Corporate discount rates

Healthcare benefits

Early access to earned wages

Qualifications

• Experience in a leadership role within hospitality.
• Ability to create a welcoming environment for guests.

Responsibilities

• Work alongside management to ensure smooth operations.
• Foster a warm and welcoming atmosphere for guests.

Skills

Leadership

Customer Service

Team Motivation

Education

No specific education required

Job description

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at The Hideout.

Responsibilities

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

At Social Pub and Kitchen, we pride ourselves on crafting memorable experiences at any time of the day or night. We cater to a diverse range of guests, creating the perfect place to socialise with friends, whether for Bottomless Brunch, watching sports, or enjoying a lively night out. Each venue has its own unique identity, which we celebrate in our teams. We seek team members who engage confidently with guests and have a passion for great beer, cocktails, and sports. If it's live, it's on, and we are the place to watch it.

The Hideout Derby is located in a prime spot in Derby town, featuring a delicious drinks menu, multiple screens for live sport, a street food-inspired menu, and an energetic late-night atmosphere. The venue boasts private sports viewing booths, a private gaming room, an outdoor bar, and stadium-style seating for major sporting events and live music entertainment.

What’s in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.
2. Stonegate Xtra Rewards – Discounts across high street retailers.
3. VIP entry to our pubs and bars.
4. David Lloyd Corporate Discount Rates.
5. Vitality Healthcare.
6. Wagestream – Early access to earned wages.

To be considered for the Front of House Team Leader position, you must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we are proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at www.stonegatecareers.co.uk.

If you have a disability under the Equality Act 2010 and need reasonable adjustments during the recruitment process, please inform us in advance to facilitate support or accommodations. Contact The Hideout directly for assistance.