Front of House Team Leader

TN United Kingdom; Nottingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Team Leaders who excel in creating exceptional guest experiences. This role involves mentoring your team, ensuring compliance, and fostering a welcoming environment in a lively pub setting. With a focus on community and connection, the ideal candidate will thrive in a dynamic atmosphere, contributing to memorable moments for guests. Join a company that values its people and offers a range of perks, including flexible working and discounts on food and drink. If you're ready to make a difference in a vibrant pub culture, this opportunity is for you.

Benefits

Flexible Working

VIP entry to pubs and bars

25% off Food & Drink

Early access to earned wages

Team socials

Qualifications

• Experience in team leadership and mentoring.
• Passion for creating an amazing guest experience.

Responsibilities

• Support and mentor your team to ensure high standards.
• Create a welcoming atmosphere for guests.

Skills

Team Leadership

Coaching

Customer Service

Job description

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We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

1. Support, coach and mentor your team
2. Support the management team and work together to create and deliver your vision
3. Ensure standards and compliance are maintained in the manager’s absence
4. Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

A little bit about us…

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Willow Tree is a superb example of a great British local. With a fantastic range of real ales, wines, and spirits, we pride ourselves on being a pub for all occasions, with a lively sports arena and quiet areas for relaxing. We have quiz night twice a week, live music, bingo, and so much more.

What's in it for you?

1. Flexible Working
2. VIP entry to our pubs and bars
3. 25% off Food & Drink for you and ALL your friends in over 800 sites
4. Early access to your earned wages
5. Join team socials and create friendships for life

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at [website link].

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Willow Tree directly.