Front of House Team Leader

Pubsmiths - Stonegate Group; Ely; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pub operator in the UK is seeking an experienced Front of House Team Leader for the Minster Tavern in Ely. This role involves leading and motivating a team to deliver an amazing guest experience while maintaining smooth operations. The ideal candidate should be skilled in customer service and create a welcoming environment. The position includes various rewards, such as discounts and flexible working options, making it a fantastic opportunity for your professional growth.

Benefits

Stonegate Xtra Rewards

VIP entry to Pubs and Bars

Flexible working

Corporate Discounted Rates at gyms

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over as the role involves the sale of alcohol.
• Previous experience in a leadership position is preferred.
• Ability to create a welcoming environment for guests.

Responsibilities

• Lead, motivate and encourage the wider team.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Skills

Team leadership

Customer service skills

Communication

Job description

Location - Minster Tavern

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Minster Tavern.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is on creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We serve a menu of well-loved traditional food and drinks, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. The Minster Tavern is a traditional pub opposite the west tower of the impressive Ely Cathedral, just a stone’s throw from the main High Street shops. We are the oldest pub in Ely with a claim to be "just a little bit haunted." We host a very popular Tuesday quiz night and show all the live sport for our guests to enjoy.

What's in it for you?

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minster Tavern directly.

Job Reference: ME1476242ElyFOHTL