Front of House Supervisor

Wilson Vale; Manchester; Hybride; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Work-life balance

Career development opportunities

Craft Works training programme

Paid training bespoke to you

Employee Assistance Programme

Online employee benefits scheme

Birthday leave after 1 year of service

Enhanced Maternity Pay

Résumé du poste

Wilson Vale is recruiting a Front of House Supervisor for a permanent role in Manchester (M17 1ES). The successful candidate will oversee a busy front of house operation for around 200 staff, ensuring high standards of service and a positive guest experience in a modern office setting.

The role is 40 hours per week, Monday to Friday, from 6:30am to 3:00pm, with opportunities to work on location for casting teams or events.

Qualifications

• Experience leading a front of house team in a fast-paced catering environment.
• Strong customer service focus with a can-do attitude.
• Reliable, flexible and able to work in a team.

Responsabilités

• Serving customers
• Ordering stock
• Organising and managing front of house rotas
• Some administrative duties

Connaissances

Leadership

Customer service

Team management

Front of house operations

Description du poste

We are currently recruiting for a Front of House Supervisor to join our team at one of our workplace restaurants in Manchester M17 1ES.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

This is a permanent position working 40 hours per week, Monday to Friday, from 6:30am to 3:00pm, offering an excellent work-life balance.

You'll play a key role in delivering a fresh and varied breakfast, lunch and snack service for around 200 staff within a modern office environment. As the space is also used by a TV production team, there may be occasional opportunities to work out on location, providing catering for cast and crew.

We're looking for a positive, honest and reliable person to join our friendly and hardworking team. You'll help ensure the smooth running of a busy and fast-paced catering operation, so you'll need to be adaptable, work well as part of a team and be happy to get stuck in wherever needed. No two days will always be the same, so a flexible and positive approach is really important.

Key duties include, but are not limited to;

• Serving customers
• Ordering stock
• Organising and managing front of house rotas
• Some administrative duties

You'll also be responsible for driving the service standards front of house and must have a keen passion for great customer service and the desire to bring forward fresh, creative ideas with a can do attitude. You should also be able to demonstrate that you are able to lead and motivate your teamand will also complete stock takes and ordering for FOH.

You will have good leadership skills and experience to lead a team during a busy service.

WILSON VALE PERKS:

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works - Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme- your wellbeing is very important to us
• Online employee benefits scheme -monetary savings on everyday items!
• Your Birthday off every year after 1 years' service.
• Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.