Front of House Supervisor - Lead & Elevate Guest Experience

Loungers; Cherwell District; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Hourly pay + tips

Flexible contract

Free meal on shift

50% discount on food & drinks

No uniform policy

Career development

Early pay via Wagestream

Loungefest staff events

Job summary

Pinto Lounge, part of Loungers, is hiring a Front of House Supervisor to lead busy shifts and ensure top-notch service. You’ll support managers, guide teammates, and help the lounge run smoothly from opening to close.

If you’re an experienced Front of House Team Leader or Hospitality Supervisor looking to step into management, this role offers career development, flexible hours, and the chance to work at a lively local venue across England and Wales.

Qualifications

• Experience in hospitality on front-of-house leadership roles.
• Ability to coach and motivate a diverse team.
• A proactive approach to delivering guest satisfaction.

Responsibilities

• Lead front-of-house during busy shifts to ensure smooth service.
• Support management with daily operations from opening to close.
• Coach and motivate team; clarify roles during service.
• Monitor cleanliness, presentation, food safety, allergens and cash handling.
• Handle customer queries or complaints and turn visits into good experiences.
• Assist in driving sales and managing the bar pass.

Skills

Leadership

Guest service

Communication

Team motivation

Tools

POS systems

Cash handling

Job description

Pinto Lounge, part of Loungers, is hiring a Front of House Supervisor to lead busy shifts and ensure top-notch service. You’ll support managers, guide teammates, and help the lounge run smoothly from opening to close.

If you’re an experienced Front of House Team Leader or Hospitality Supervisor looking to step into management, this role offers career development, flexible hours, and the chance to work at a lively local venue across England and Wales.