Front of House Supervisor: Lead Service & Team

Loungers; Nuneaton; Presencial; GBP 15 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Hourly pay + tips

Free meal on every shift

50% discount on food & drinks from day

Tips shared across the team

Wagestream early access to pay

Resumo da oferta

Piero Lounge, part of Loungers, is looking for a Front of House Supervisor to lead busy shifts and support managers across a lounge. The role offers hourly pay with tips, a flexible contract, and staff benefits from day one in an energetic hospitality environment.

You’ll help supervise the floor, maintain standards, coach teammates, and ensure customers leave satisfied while supporting bar operations and daily tasks.

Qualificações

• Experience in restaurants, bars, cafés or coffee shops.
• Ability to lead by example on the floor and set the pace for the team.
• Strong guest service mindset and a welcoming, warm atmosphere.

Responsabilidades

• Lead from the front during busy shifts, helping the team deliver great service and keep everything running smoothly.
• Support the management team with day-to-day operations from opening to closing tasks and maintain high standards.
• Coach, guide and motivate the team, ensuring everyone knows their role and feels confident during service.
• Monitor cleanliness, presentation, food safety, allergens and cash handling processes.
• Handle customer queries or complaints confidently to turn a good visit into a great one.
• Contribute to driving sales by managing the bar and pass and creating a Lounge that locals love.

Conhecimentos

Leadership

Customer service

Team supervision

Hospitality experience

Descrição da oferta de emprego

Piero Lounge, part of Loungers, is looking for a Front of House Supervisor to lead busy shifts and support managers across a lounge. The role offers hourly pay with tips, a flexible contract, and staff benefits from day one in an energetic hospitality environment.

You’ll help supervise the floor, maintain standards, coach teammates, and ensure customers leave satisfied while supporting bar operations and daily tasks.