Front Of House Supervisor

Slim Chickens; Manchester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Colleague discount 50%

20% off Carluccio’s retail shop

BRG Spark App discounts

Mortgage advice

Pay on demand (Wagestream)

Healthcare cash plan

Employee Assistance Programme (EAP)

Referral rewards

Career advancement

Flexible scheduling

Job summary

Slim Chickens Trafford Centre is seeking a Front of House Supervisor to lead our fast-paced restaurant team. You will supervise front-of-house operations, mentor staff, and ensure outstanding guest experiences in a vibrant, southern-inspired setting.

This role requires excellent communication, hands-on leadership, and a passion for hospitality. Weekend and holiday availability is required; we offer a generous colleague discount, career progression, and BRG benefits.

Qualifications

• Proven supervisory experience in a restaurant or fast-paced venue.
• Strong leadership and team-motivation abilities.
• Excellent communication with customers and colleagues.
• High standards of cleanliness and presentation.
• Flexibility to work weekends, late nights, and holidays.

Responsibilities

• Supervise and coordinate front-of-house operations for seamless service.
• Lead, mentor, and motivate the front-of-house team.
• Ensure top customer service, cleanliness, and presentation.
• Manage guest relations and resolve issues promptly.
• Assist with staff training and development to uphold brand standards.
• Support management to drive sales and business goals.
• Create a welcoming atmosphere for staff and guests.

Skills

Supervisory experience

Leadership

Hospitality

Communication

Organizational skills

Customer service

Team motivation

Job description

Could you be our next Front of House Supervisor inSlim
Chickens Trafford Centre? Slim Chickens serves up southern-inspired fresh delicious chicken
tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant,
modern vibe. We’re on a mission to serve up the best chicken around, and as we
grow, we need a Front of House Supervisor who’s as excited about our journey as
we are.

What You’ll Be Doing:

• Supervising and
  coordinating front-of-house operations to ensure seamless service
• Leading, mentoring,
  and motivating the front-of-house team to deliver outstanding customer
  experiences
• Ensuring the
  highest standards of customer service, cleanliness, and presentation
• Managing guest
  relations, handling any issues, and ensuring customer satisfaction
• Assisting with
  staff training and development to uphold our brand standards
• Supporting the
  management team in driving sales and achieving business goals
• Creating a
  welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

• Proven experience
  in a supervisory role within a restaurant or similar fast-paced environment
• A natural leader
  with the ability to inspire and guide a team
• A passion for
  hospitality and delivering top-notch service
• Excellent
  communication and interpersonal skills
• Strong
  organisational abilities and attention to detail
• Ability to stay
  calm and efficient under pressure
• Flexible, availability
  that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting
benefits:

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst
doing it, Slim Chickens is where you need to be!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do
• Hardworking – Giving our best, every day
• Hungry – Always striving for growth and excellence
• Heart – Caring deeply about our people, our guests, and our communities