Front Of House Supervisor

Slim Chickens; Cannock; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Colleague discount

BRG Spark discounts

Mortgage advice

Job summary

Slim Chickens Cannock is seeking a Front of House Supervisor to lead and coordinate our front-of-house team in a fast-paced, casual dining environment. You will ensure seamless service, maintain high standards of guest experience, and support management with training and daily operations.

We value leadership, hospitality, and strong communication. Weekend and evening availability is required as we’re busy during peak periods, and you’ll play a key role in delivering a welcoming guest experience

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Strong leadership and communication skills.
• Delivering high standards of customer service and guest experience.
• Ability to train and develop staff while maintaining brand standards.
• Calm, organized, and able to multitask under pressure.
• Flexible availability, including weekends and holidays.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring the highest standards of customer service, cleanliness, and presentation.
• Managing guest relations, handling issues, and ensuring customer satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming and positive atmosphere for staff and guests.

Skills

Supervisory experience

Leadership

Customer service

Communication

Organizational skills

Under pressure

Weekend availability

Job description

Could you be our next Front of House Supervisor inSlim
Chickens Cannock? Slim Chickens serves up southern-inspired fresh delicious chicken
tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant,
modern vibe. We’re on a mission to serve up the best chicken around, and as we
grow, we need a Front of House Supervisor who’s as excited about our journey as
we are.

What You’ll Be Doing:

• Supervising and
  coordinating front-of-house operations to ensure seamless service
• Leading, mentoring,
  and motivating the front-of-house team to deliver outstanding customer
  experiences
• Ensuring the
  highest standards of customer service, cleanliness, and presentation
• Managing guest
  relations, handling any issues, and ensuring customer satisfaction
• Assisting with
  staff training and development to uphold our brand standards
• Supporting the
  management team in driving sales and achieving business goals
• Creating a
  welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

• Proven experience
  in a supervisory role within a restaurant or similar fast-paced environment
• A natural leader
  with the ability to inspire and guide a team
• A passion for
  hospitality and delivering top-notch service
• Excellent
  communication and interpersonal skills
• Strong
  organisational abilities and attention to detail
• Ability to stay
  calm and efficient under pressure
• Flexible, availability
  that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here: We’re offering more
than just a role; we’re offering a rewarding career path with exciting
benefits:

• Generous
  Colleague Discount: Enjoy 50% off your total bill for you and 5
  friends across all of our Brands, because great food is meant to be
  shared! You can also get 20% off at Carluccio’s retail gift shop &
  deli (in store and online)
• Exclusive
  Discounts: Access special offers and discounts at thousands of
  online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure
  Your Future: Benefit from free mortgage advice and access to our
  Financial & Wellbeing Centre
• Access
  Your Pay Anytime: With our partner Wagestream, you can tap into
  your earnings whenever you need them
• Stay
  Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral
  Rewards: Earn bonuses by referring your friends to join our team
• Career
  Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible
  Working: Find a work-life balance with flexible scheduling options

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do
Hardworking – Giving our best, every day
Hungry – Always striving for growth and excellence
Heart – Caring deeply about our people, our guests, and our communities