Front of House Supervisor

Slim Chickens; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous Colleague Discount

Exclusive Discounts

Secure Your Future

Access Your Pay Anytime

StayWell

Referral Rewards

Career Advancement

Flexible Working

Job summary

Slim Chickens Birmingham Grand Central Station is hiring a Front of House Supervisor to oversee the front-of-house operations in a fast-paced restaurant setting. You will lead and mentor the team, ensure top-notch service, and maintain high standards of cleanliness and presentation.

We value hospitality passion, strong communication, and the ability to thrive under pressure, with flexibility including weekends, late nights, and bank holidays.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Strong leadership and people-management abilities.
• Excellent communication and interpersonal skills.
• Ability to stay calm and organized under pressure.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring the highest standards of customer service, cleanliness, and presentation.
• Managing guest relations and resolving issues to ensure customer satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming and positive atmosphere for staff and guests.

Job description

Could you be our next Front of House SupervisorinSlimChickensBirmingham Grand Central Station? Slim Chickens serves up southern-inspired fresh delicious chickentenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant,modern vibe. We’re on a mission to serve up the best chicken around, and as wegrow, we need a Front of House Supervisor who’s as excited about our journey aswe are.

What You’ll Be Doing:

• Supervising andcoordinating front-of-house operations to ensure seamless service
• Leading, mentoring,and motivating the front-of-house team to deliver outstanding customerexperiences
• Ensuring thehighest standards of customer service, cleanliness, and presentation
• Managing guestrelations, handling any issues, and ensuring customer satisfaction
• Assisting withstaff training and development to uphold our brand standards
• Supporting themanagement team in driving sales and achieving business goals
• Creating awelcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

• Proven experiencein a supervisory role within a restaurant or similar fast-paced environment
• A natural leaderwith the ability to inspire and guide a team
• A passion forhospitality and delivering top-notch service
• Excellentcommunication and interpersonal skills
• Strongorganisational abilities and attention to detail
• Ability to staycalm and efficient under pressure
• Flexible, availabilitythat includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

We’re offering morethan just a role; we’re offering a rewarding career path with excitingbenefits:

• GenerousColleague Discount:Enjoy 50% off your total bill for you and 5friends across all of our Brands, because great food is meant to beshared! You can also get 20% off at Carluccio’s retail gift shop &deli (in store and online)
• ExclusiveDiscounts:Access special offers and discounts at thousandsofonline and high-street retailers, restaurants, entertainment, gifting, gymmembership and many many more through our BRG Spark App
• SecureYour Future:Benefit from free mortgage advice and access to ourFinancial & Wellbeing Centre
• AccessYour Pay Anytime:With our partner Wagestream, you can tap intoyour earnings whenever you need them
• StayWell:Take advantage of our Healthcare Cashplan and EmployeeAssistance Programme (EAP)
• ReferralRewards:Earn bonuses by referring your friends to join our team
• CareerAdvancement:Enjoy excellent opportunities for growth anddevelopment within our diverse brand portfolio
• FlexibleWorking:Find a work-life balance with flexible schedulingoptions

If you’re ready to step up, lead a team, and have fun whilstdoing it, Slim Chickens is where you need to be!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
Honest– Acting with integrity in everything we do
Hardworking– Giving our best, every day
Hungry– Always striving for growth and excellence
Heart– Caring deeply about our people, our guests, and our communities

Compensation: Minimum Wage