FOH Supervisor

Slim Chickens - Birmingham Grand Central; Birmingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Generous colleague discounts

Exclusive discounts across BRG brands

Secure your future: financial & Well‑s

Access your pay anytime with Wagstream

StayWell: healthcare cashplan & EAP

Referral rewards program

Career advancement opportunities

Flexible working arrangements

Job summary

Slim Chickens – Birmingham Grand Central is hiring a Front of House Supervisor to lead the front-of-house team and deliver exceptional guest experiences. You’ll coordinate daily operations, mentor staff, and uphold cleanliness and presentation standards in a fast-paced setting.

Join a hospitality-focused brand under BRG with opportunities for growth. Weekend and holiday flexibility are required as we keep the high-energy service moving smoothly.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Natural leader who can inspire and guide a team.
• Passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexible availability including weekends, late nights and holidays.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding experiences.
• Ensuring high standards of customer service, cleanliness, and presentation.
• Managing guest relations, addressing issues, and ensuring satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming atmosphere where staff and guests thrive.

Skills

Supervisory experience

Leadership

Hospitality mindset

Customer service

Communication

Organization

Calm under pressure

Weekend availability

Job description

Could you be our next Front of House SupervisorinSlimChickensBirmingham Grand Central Station? Slim Chickens serves up southern-inspired fresh delicious chickentenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant,modern vibe. We’re on a mission to serve up the best chicken around, and as wegrow, we need a Front of House Supervisor who’s as excited about our journey aswe are.

What You’ll Be Doing:

• Supervising andcoordinating front-of-house operations to ensure seamless service
• Leading, mentoring,and motivating the front-of-house team to deliver outstanding customerexperiences
• Ensuring thehighest standards of customer service, cleanliness, and presentation
• Managing guestrelations, handling any issues, and ensuring customer satisfaction
• Assisting withstaff training and development to uphold our brand standards
• Supporting themanagement team in driving sales and achieving business goals
• Creating awelcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

• Proven experiencein a supervisory role within a restaurant or similar fast-paced environment
• A natural leaderwith the ability to inspire and guide a team
• A passion forhospitality and delivering top-notch service
• Excellentcommunication and interpersonal skills
• Strongorganisational abilities and attention to detail
• Ability to staycalm and efficient under pressure
• Flexible, availabilitythat includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

We’re offering morethan just a role; we’re offering a rewarding career path with excitingbenefits:

• GenerousColleague Discount:Enjoy 50% off your total bill for you and 5friends across all of our Brands, because great food is meant to beshared! You can also get 20% off at Carluccio’s retail gift shop &deli (in store and online)
• ExclusiveDiscounts:Access special offers and discounts at thousandsofonline and high-street retailers, restaurants, entertainment, gifting, gymmembership and many many more through our BRG Spark App
• SecureYour Future:Benefit from free mortgage advice and access to ourFinancial & Wellbeing Centre
• AccessYour Pay Anytime:With our partner Wagestream, you can tap intoyour earnings whenever you need them
• StayWell:Take advantage of our Healthcare Cashplan and EmployeeAssistance Programme (EAP)
• ReferralRewards:Earn bonuses by referring your friends to join our team
• CareerAdvancement:Enjoy excellent opportunities for growth anddevelopment within our diverse brand portfolio
• FlexibleWorking:Find a work-life balance with flexible schedulingoptions

If you’re ready to step up, lead a team, and have fun whilstdoing it, Slim Chickens is where you need to be!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
Honest– Acting with integrity in everything we do
Hardworking– Giving our best, every day
Hungry– Always striving for growth and excellence
Heart– Caring deeply about our people, our guests, and our communities

Compensation: Minimum Wage