Front of House Staff

TN United Kingdom; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking experienced Front of House Staff to join a lively venue in Glasgow. This role offers the opportunity to provide exceptional customer service while working in a dynamic team environment. Enjoy benefits such as flexible working hours, discounts across various venues, and career development through dedicated training programs. If you thrive in social settings and are passionate about hospitality, this position is perfect for you. Join a diverse team and contribute to creating memorable experiences for guests.

Benefits

100% of tips earned

Wagestream access

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Qualifications

• Experience in a similar role is essential.
• Great personality and teamwork skills are a must.

Responsibilities

• Provide consistently excellent customer service.
• Promote sales and ensure compliance with licensing legislation.

Skills

Customer Service

Teamwork

Sales Promotion

Education

Experience in a similar role

Job description

Hillhead Bookclub, 17 Vinniecombe Street, Glasgow, Lanarkshire, G12 8SJ

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels, and more.

We are looking for experienced and talented Front of House Staff to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a member of the front of house team, your responsibilities will include:

• Providing consistently excellent customer service.
• Promoting sales and adhering to licensing legislation.
• Involvement in all aspects of service; setting-up, serving customers, and cleaning down.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

The Process:

If you think this is the role for you, then apply now and a member of the venue team will be in touch.