Cafe Front Of House Team Member

ENGINEERINGUK; Coatbridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company in the catering and hospitality sector, where you'll be an essential part of the Front of House team. This role offers the opportunity to provide exceptional service in a welcoming café environment. You'll engage with customers, ensuring their satisfaction while adhering to health and safety standards. Enjoy a great work-life balance, flexible working options, and numerous benefits, including discounts and a retirement savings plan. This is a fantastic opportunity for those looking to grow and develop in a supportive workplace.

Benefits

Colleague Clubcard discounts

Flexible working options

Retirement savings plan

Life Assurance

Wellbeing resources

Discounts on various products

Uniform provided

Holiday entitlement starting at 28 days

Access to colleague networks

Qualifications

• Commitment to excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Serving customers efficiently and courteously.
• Managing stock rotation and adhering to food safety regulations.
• Maintaining cleanliness and hygiene standards.

Skills

Customer Service

Health and Safety Standards

Cleanliness Maintenance

Job description

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View more categories | View less categories | Sector: Catering and Hospitality | Contract Type: Permanent | Hours: Full Time

About the role

Customers visit our café for various reasons. Whether it's a hearty breakfast or a quick snack, we're here to provide excellent service. As a member of our Front of House team, you'll play a key role in ensuring a welcoming environment.

With your dedication to service and understanding of health and safety standards, you'll help make each day better. Responsibilities include serving food and drinks, maintaining cleanliness, staying updated with menu and initiatives, and ensuring customer satisfaction.

We support you with career development, flexible working options, and more. This is a place to grow with opportunities for progression.

Please note: You must be 18 or over to apply.

You will be responsible for

• Serving customers efficiently and courteously
• Resolving complaints and informing the Café Manager
• Managing stock rotation and adhering to food safety regulations
• Accepting deliveries and storing food safely
• Maintaining cleanliness and hygiene standards
• Keeping up with business communications and initiatives
• Knowing the menu thoroughly and preparing drinks

You will need

• Commitment to excellent customer service
• Knowledge of Health and Safety standards
• Ability to work efficiently and maintain cleanliness

Personal qualities

• Teamwork skills
• Good communication and proactive attitude
• Ability to multitask and work under pressure
• Initiative and organizational skills

What's in it for you?

Enjoy a great work-life balance and benefits such as:

• Colleague Clubcard discounts after 3 months, increasing over time
• Request flexible working from day one
• Retirement savings plan, Life Assurance
• Wellbeing resources
• Discounts on various products and services
• Uniform provided
• Holiday entitlement starting at 28 days including Bank Holidays
• Access to colleague networks

About Us

With 329 cafés nationwide, we focus on excellent customer experience and a welcoming environment. We value diversity and inclusivity and encourage applications from all backgrounds. We support flexible working arrangements and are committed to accessibility and equal opportunity.

Note: Roles may close early due to high volume of applicants. Feedback is provided only to interviewed candidates.

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