Deputy Shop Manager (Byres Rd, Glasgow)

Oxfam; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a motivated Deputy Shop Manager to lead a vibrant team in a community-focused environment. This role is pivotal in ensuring the success of the shop while promoting diversity and inclusion. The ideal candidate will possess strong commercial awareness, be financially literate, and excel in customer engagement. Join a passionate organization dedicated to making a difference and enjoy a fulfilling career where your contributions truly matter. Embrace the opportunity to work with a diverse team and empower others in the fight against poverty.

Qualifications

• Experience in managing diverse teams and shop operations.
• Strong commercial awareness and merchandising skills.

Responsibilities

• Foster a safe and energetic work environment.
• Engage with the community to attract supporters.

Skills

Team Leadership

Commercial Awareness

Customer Engagement

Financial Literacy

Conflict Management

Job description

About Us

Oxfam is a global movement of people working together to end the injustice of poverty. We tackle inequality, save, protect, and rebuild lives, and address issues like land rights, climate change, and discrimination against women. We aim for a world where everyone can enjoy life free from poverty.

Oxfam GB is part of an international confederation of 21 organizations working in more than 90 countries with partners and local communities across humanitarian, development, and campaigning efforts.

Oxfam Purpose: To work with others to overcome poverty and suffering

Trading Purpose: To generate funds to overcome poverty and suffering

About Our Oxfam Shops: Operating since 1948, Oxfam shops are central to our charity, raising funds and awareness. Guided by values of empowerment, accountability, and inclusiveness, they focus on maximizing income.

The Role of Deputy Shop Managers: Commercially aware, motivated, and team-oriented, deputy shop managers foster a safe, energetic work environment. They uphold high standards, strive for results, and are responsible for their shop's success. They work within a volunteer-operating model, often being the only paid staff, delegating tasks effectively, and engaging with the community to attract supporters.

Our Values and Commitment to Safeguarding: We are dedicated to preventing misconduct and promoting welfare. We value diversity and gender equality, encouraging applicants from all backgrounds.

Key Skills and Competencies:

• Supportive of diverse, inclusive teams and daily shop operations.
• Commercial awareness and merchandising skills.
• Collaborative, customer-focused, and community-engaged.
• Resilient and capable of managing conflicting demands.
• Financially literate, able to interpret reports, monitor budgets, and manage administrative systems.

How to Apply: Upload an up-to-date CV and a cover letter addressing the essential criteria. Employment offers depend on references and screening, including criminal background checks and DBS clearance, given the role's access to vulnerable groups.

Join Our Diverse Organization: We believe in people power for change. We are committed to diversity, inclusion, and dismantling unequal power structures, welcoming everyone to bring their whole selves to our work.