Front of House Team Member - Lothian Road, Edinburgh

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein dynamisches und schnell wachsendes Unternehmen sucht engagierte Front of House Team Members, die eine Leidenschaft für exzellenten Kundenservice haben. In dieser Rolle sind Sie entscheidend für die Gewährleistung von Gästezufriedenheit und die Einhaltung der Markenstandards. Sie werden in einem unterstützenden Team arbeiten, das sich darauf konzentriert, unvergessliche Erlebnisse zu schaffen. Wenn Sie eine positive Einstellung mitbringen und bereit sind, in einem lebhaften Umfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere in der Gastronomie voranzutreiben.

Qualifications

• Erfahrung im Kundenservice und in der Gastronomie ist von Vorteil.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Unterstützung des Teams bei der Bereitstellung von hochwertigem Essen und ausgezeichnetem Service.
• Gäste freundlich begrüßen und bei Fragen professionell helfen.

Skills

Kundenservice

Teamarbeit

Menükenntnisse

POS-System Bedienung

Job description

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Front of House Team Member - Lothian Road, Edinburgh, Edinburgh

Job Description:

Job Type: Full Time

German Doner Kebab is a rapidly growing restaurant brand with over 90 locations worldwide, leading in the Casual Dining sector. We pride ourselves on industry-leading service, exceptional food, and memorable guest experiences. We are seeking Team Members who are eager to grow and share in our success.

Your role involves supporting team efforts to deliver high-quality food, outstanding guest care, and excellent service. You will be instrumental in maintaining brand standards, working collaboratively, and ensuring guests leave satisfied and eager to return.

Requirements:

• Prioritize guest satisfaction in all interactions.
• Maintain a positive attitude and professional appearance.
• Assist guests with menu choices and upselling opportunities.
• Process orders via POS system and deliver food to guests.
• Ensure food presentation is appealing.
• Promote additional menu items to enhance guest experience and increase sales.
• Handle transactions accurately and provide receipts.
• Greet guests warmly and handle inquiries professionally.
• Assemble and package orders according to brand standards.
• Keep guest areas clean and sanitary.
• Ensure all orders are complete and ready for service.
• Adhere to brand standards and deliver exceptional service.
• Maintain a neat and professional appearance.
• Be adaptable to changing business needs and volume.
• Understand menu items and allergen information thoroughly.
• Follow instructions to meet brand standards.
• Complete daily paperwork accurately.
• Be cross-trained in kitchen and front counter roles.
• Commit to delivering excellent guest service and maintaining standards.

Working with GDK offers a full career pathway with excellent progression opportunities.