Cafe Front Of House Team Member

TN United Kingdom; Coatbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading café in Coatbridge seeks a Front of House Team Member to provide excellent customer service and maintain food safety standards. You'll serve customers, manage complaints, and ensure a clean environment while enjoying flexible working options and various benefits.

Benefits

Colleague Clubcard

Flexible working options

Retirement savings plan

Life Assurance

Free wellbeing services

Exclusive deals and discounts

Uniform provided

28 days holiday

Qualifications

• Commitment to excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Serving customers quickly and efficiently.
• Maintaining food freshness and hygiene.
• Resolving customer complaints.

Skills

Customer Service

Health and Safety Knowledge

Communication

Job description

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Cafe Front Of House Team Member, Coatbridge

Client: Tesco

Location: Coatbridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f61bf165a95c

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Customers visit our café for all sorts of reasons. Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order. That's where you, as a member of our Front of House team, come in.

With your dedication to excellent service and your keen understanding of health and safety standards, you'll help make every day a little better. Whether you're dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.

And here's the best part: while you work as the friendly face out front, we'll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more. This is a place where you can really get on, with every opportunity to progress.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for:

• Serving customers quickly, efficiently and with care.
• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following first in, first out (FIFO) stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Clearing and sanitising tables so our café stays clean.
• Making sure we maintain our standards and all food products are available.
• Staying up-to-date with business communications and exciting new initiatives.
• Knowing our café’s menu inside out and making sure food is served the way it’s intended.
• Preparing hot and cold drinks for customers.

You will need:

• A commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal:

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

What's in it for you:

• Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work, including:
• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with resources to support your mind, body, and life.
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).
• Access to our colleague networks for diverse communities.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are committed to an inclusive culture where everyone can be themselves. We are moving towards a blended working week—combining office and remote work. Successful applicants will need to provide bank details on start date. We are a Disability Confident Leader and support accessible recruitment processes. For accessibility support details, visit tesco-careers.com/accessibility.